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Cancellation Policy
At UjjainTirth.com, we understand that travel plans may change due to unforeseen circumstances. Our Cancellation Policy is designed to ensure a fair and transparent process for all customers.
Cancellation requests must be submitted through email, phone, or our official contact channels. The applicable refund amount depends on the timing of the cancellation, service provider policies, and the type of booking, including tour packages, hotel reservations, transportation, or puja services.
Some services, such as special temple darshan bookings, festival packages, advance hotel reservations, or third-party services, may be non-refundable or subject to cancellation charges imposed by the respective service providers. Any processing fees, taxes, or government charges already paid may also be non-refundable.
If a booking is cancelled due to unavoidable circumstances such as natural disasters, government restrictions, temple authority decisions, or other force majeure events, UjjainTirth.com will make every effort to assist customers with rescheduling or obtaining refunds where permitted by our partners.
Refunds, if approved, will be processed using the original payment method within 7–14 business days after confirmation. Processing time may vary depending on the payment provider or banking institution.
For any cancellation or refund-related queries, please contact our support team before making changes to your booking. We are committed to providing prompt assistance and ensuring a smooth experience for every pilgrim.